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https://simchimp.prepaidiq.io is committed to customer satisfaction. We will issue a full refund within 24 hours of a payment which has not been posted to your account. https://simchimp.prepaidiq.io will not issue any refunds, credits, adjustments or replacements of prepaid virtual cards, (PINs) personal identification numbers or any other products offered by https://simchimp.prepaidiq.io All sales on https://simchimp.prepaidiq.io are final. If you have any questions about our Cancellation and Refunds Policy, please call us at 8885215585 or e-mail us at [email protected]